Privacy policy 

Last updated: 04.04.2025
 
Protecting your privacy is important to us. 
This privacy policy tells you how we collect, use, store and protect your information when you use our website.
 
1. Identity of the data controller.

This website is operated by :
Name of the gîte: Coume à Case
Owners: Vincent and Nicolas Berthé-Monis
Address: 15 chemin de l'Arribère, 64260 LYS
Contact email: coumeacase@gmail.com

2. Personal data collected
We may collect the following data:

Full name
Email address
Telephone number
postal address
Booking dates and details
 
Any information you provide via the contact or booking form
This data is collected when you :
Fill in a contact form
Make a booking request
Browse the site (via cookies, see below)
 
3. Purposes of processing

Your data will only be used for the following purposes:
 
To respond to your requests for information
To manage your bookings and stays
Communicating with you before, during or after your visit
To meet our legal obligations (invoicing, accounting, etc.)

4. Retention period 
 
Data relating to bookings is kept for 3 years from the end of the stay, unless otherwise required by law.
Data used for communication or canvassing purposes (e.g. newsletters) is kept until you request that it be deleted.

5. Sharing of data
 
Your personal data is never sold to third parties.
It may be shared with :
Our technical service providers (site host, online booking service) only to the extent necessary to perform the service.
The competent authorities if required by law.
 
6. Your rights
 
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
Right of access to your data
Right of rectification
Right of opposition and deletion
Right to limit processing
Right to portability (in certain cases)
To exercise your rights, please contact us at: coumeacase@gmail.com
 
7. Cookies

This site uses cookies to :
Ensure that it functions properly
Measure traffic (Google Analytics or equivalent)
Improve your user experience
An information banner is displayed on your first visit to obtain your consent. You can change your preferences at any time via your browser.

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8. Security
 
We implement all necessary technical and organisational measures to protect your data against loss, misuse or unauthorised access.

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Accessibility statement

coumeacase.com undertakes to make its website accessible, in accordance with article 47 of law no. 2005-102 of 11 February 2005.

Compliance status
This coumeacase.com website is not yet compliant with the Référentiel Général d'Amélioration de l'Accessibilité (RGAA) version 4.1.
 A full accessibility audit has not yet been carried out.
However, we are committed to improving the accessibility of the site and to taking into account the needs of people with disabilities in the design of our content.

Non-accessible content
To date, some elements of the site may present obstacles to accessibility, such as :
 Lack of fully accessible keyboard navigation
 
 Lack of text alternatives for certain images
 
 Colour contrasts that may be insufficient
 
 Unmarked downloadable documents (PDF)
  
Planned improvements
We plan to gradually incorporate good accessibility practices and to call on specialist tools or service providers to support us in this process.

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Support
If you have any difficulty navigating the site or accessing information, please contact us directly:
Contact: Vincent and Nicolas Berthé-Monis
 Email: coumeacase@gmail.com
 Telephone: 06 88 49 28 82
We promise to get back to you as soon as possible.